Tuesday, February 23, 2010

Jvc Hd 61g887 Troubleshooting

Post your IT Help Desk

Liebe Kolleginnen und Kollegen,

wenn Sie von Ihrem IT Help Desk eine Anleitung per E-Mail erhalten, die viele unterstrichene Wörter enthält, vor denen beispielsweise steht: "Klicken Sie hier ", dann:
  • Drucken Sie diese E-Mail aus (es ist überhaupt wichtig, JEDE E-Mail print, for "paperless office" is just a silly utopia but as "Multi-Kulti", "peace", etc.) Click
  • with your pen on the underlined words and notice that nothing happens. Absolutely nothing. Although the "Post of IT Help Desk" is that something should now open
  • Call your IT Help Desk and pamper the employees there to be strong, is this, send such bullshit - does finally yes no
  • If the IT Fuzzi trying to tell you something, stop him. She immediately covered with "Yes, yes, it is clear" to the word, let him finish in any case. They should Finally, learn nothing here that you have indeed been behind the school
  • If get rid of the IT Fuzzi can not, you triumph over him by educating him that you are much longer in the company than he. It is outrageous that the lists have Pimpf
  • Now lay on satisfaction and staple the printed e-mail to the other in your Leitz folder. But before you strike with an Edding through everything and write beside it "does not work !!!!"
your IT Help Desk

Saturday, February 13, 2010

What Are The Colors Of Jelly Ba

NO, please do NOT tell me the password!

If you have always wondered what those are probably for people who are supposedly "important information" of their Bank fall for, in which they are invited by e-mail, "must be at least 20 TANs their online banking list" input rather than "do not work otherwise your account would" should get to know Mrs. T..

Mrs. T. is working as a secretary in the Board of reports and thus as a trusted voice of every computer problem of their superiors to us. They usually do this by mail, which - at least acoustically - is pleasant, because the sound of her voice can mess up one day. Could speak a naked mole rat, his voice sounds quite similar.

Ms. T reported this time is that because "constantly asking for some username and password. That is gone!" and type neatly Message from the entire screen. I have given up long ago to remind them that a screenshot would be mutually agreeable and read resignation:
"The proxy server ... expects to enter your user data
username. Mmuster
Password: xxxxxx As

Mrs. T. but probably even recognize that this "xxx", so do not meet the password, which they always enter their superiors, they still wrote good behind it:

"The password is Sunflower Mfg. Mrs. T.."

I pick up the phone and seconds later my wife creaks Ts really vile body into the headset. I ask for the IP address of the computer, so I remote can intrude and hear from her the words "The Board is domain, which is confidential, right?" "Yes, Mrs. T. understand this, of course, but in this context to note that you please never passwords - not even those of your superiors - should be sent by e-mail or phone spread further." "Net?" It surprised me creaks against the handset. "No, not really, Mrs T. He would certainly not thrilled if everyone would know his Intra-/Internetzugangsdaten. "Well, I thought you should know that" attempts to appease Mrs. T..

With a few clicks, I have determined the cause and off: Once again a Logitech program which unasked become embedded in the Windows startup, has so it can check for updates every hour. In addition, I note, however, that it is the Blackberry software has made comfortable there for the same reasons and offer to Mrs. T., and turn off this automatic update checking. "Yes, that would be great, right?" enthusiastically trumpeted it from the handset. "To do this, but would have to use the e-mail password by Mr M. entered in the window, because otherwise I can not configure the program" I tell her, pointing with the mouse pointer to the already eagerly popped window. "Yes, the e-mail password? This is ..." "No, Mrs. T., please share it with me NOT to give it your just a …"

Obwohl es mich zumindest privat interessiert hätte, wie es wohl lautet. "winterbaum"? Noch interessierter wäre ich allerdings an seiner EC-Karte - den PIN dazu würde ich von Frau T. ja sicher problemlos bekommen - aber bitte per Mail.

Monday, February 1, 2010

Tk Maxx Cinderella Designer Dress

"MUST send a mail out!"

Heute morgen kam es zum Alptraum jedes IT Help Desks: Ein Haupt-Switch war ausgefallen und somit das gesamte Firmen-Netzwerk tot. Glücklicherweise betraf das auch die Telefonie, so dass wir zunächst einen ruhigen Morgen verlebten. Aber es kam, wie es kommen musste: Das Erste, was wieder funktionierte, waren die Telefone und so brach das Chaos über uns hinein. Teils hingen 30 Leute gleichzeitig in unserer Warteschlange.

Zwar hatte I (once again this was possible) a failure message posted on the intranet (the minutely informed about everything - even bilingual), but no one reads anyway - rather typical of the DAC is in the queue for hours, for then as 178th to notify callers that "since most disturbed something" (which he unfortunately does not even mean). The same phenomenon, which can be observed at the beginning of each school holidays: DAC's love jams and avoid any circumvention principle.

One of them is Mr. S., while the raging super, but can not think very bad:

S. "! Morning, at last I come over to them by, hanging here for hours on hold" (A look at the phone software tells me that his "hour" lasted just 2:36 minutes long, but okay: At the dentist, it is an even longer ago)

Me: "Yes, we had one for about 2 hours complete failure of our network, but has now been resolved. We have already detected a fault message on the intranet that it may take probably 30 minutes, until all issues are resolved for good. "

S.: "With me everything is not yet What do you mean fixed."

Me: "Uh, no, as I said, it can still take about 30 minutes to ..."

S.: "How do you send during such disturbances do not Mail to us, "I

:" It was not possible. Since we had a COMPLETE network failure, we were no longer in our mail, and therefore could not send. "

S:" I want you to send an email during such periods. Tell that to your boss "I

:" I can do you, but if we approach itself does not come to the mail system, we really can not send mail "

S.:". That I do not care! You MUST send a mail out! "

, laying on page and I could devote myself to the next 29 callers in the queue.
Tell me why I do not like Mondays ...

PS. Of course, I then sent an info-mail to all users, in which I pointed out that this was not possible before. Up to Mr S, the then well-understood each